Construction IT
A construction firm keeps its bids, drawings and books moving.
- Client
- Reliantsouth Construction Group
- Industry
- Commercial Construction
- Services
- Managed IT · Help Desk · Security Monitoring
The Challenge
A commercial builder runs on specialized software: drafting and design programs, plan markup tools, estimating, and job cost accounting with its own nightly backups. Every one of them has licenses, updates and sign-ins to keep straight, and a stalled computer or locked account can mean a missed bid deadline or a payroll run that won't go out. Reliantsouth also trades bids, drawings, invoices and bank details by email every day, which makes those accounts a favorite target for criminals.
What We Did
Flux Labs runs the firm's IT day to day. We keep the design, markup, estimating and accounting software installed, licensed, updated and signed in, make sure the accounting backups run, and get people back to work fast when a program throws an error. We set up laptops and phones for new hires and move people's files and email when they change computers, keep the printers and battery backups working, and fix email and shared drive problems. Email accounts and computers are watched around the clock for signs of a break-in.
The result
What changed for Reliantsouth Construction Group
Estimators, project managers and accounting staff call one help desk that already knows their software, new hires start with a working laptop and phone, and the firm's email and computers are watched day and night.
Lessons for other contractors
- Design and estimating software needs someone keeping licenses and updates straight.
- Accounting backups only count if someone checks they ran.
- Construction email carries bank details; watch it around the clock.
Keep your bids and books moving.
On a 15-minute call we'll look at your setup and tell you what it needs.