Legal IT · Phones
A law firm moves its phones, computers and email to one local team.
- Client
- Reed Law
- Industry
- Law Firm
- Services
- Managed IT · Business Phones · Email & Website
The Challenge
A small law firm can't afford a dead phone line or an attorney stuck without their dictation software. Reed Law had its phones, internet, computers, email and website spread across different providers, and every new hire, new laptop or phone problem meant working out who to call. The firm also keeps a server in the office and relies on case management and legal dictation software that has to work on every attorney's computer.
What We Did
Flux Labs moved the firm onto our business phone system, set names and extensions on every phone, and handles phone and internet problems as one request. We set up new laptops and computers for attorneys and staff, keep the server running, move legal dictation and case software when someone changes computers, and set up each new employee's sign-in, email and phone. We also handled the firm's email setup and the move of its website, including the domain records behind them.
The result
What changed for Reed Law
The firm calls one local team for phones, internet, computers, email and the website, and new employees start with a working phone, computer and email on day one.
Lessons for other law firms
- Phones are part of IT; one team for both ends the finger-pointing.
- Dictation and case software need to move with the attorney, not stay on an old computer.
- Your domain records hold your email and website together; someone should own them.
In this project
Put your firm's phones and IT under one roof.
On a 15-minute call we'll look at your setup and tell you what it needs.