Microsoft 365, set up right and looked after by Flux Labs
Email, Teams, shared files and the rest of Microsoft 365, kept safe, organized and easy to use. When something goes wrong, a local team is a phone call away.
The short answer
What does managed Microsoft 365 include?
Managed Microsoft 365 means an IT team sets up and looks after your email, Teams, SharePoint and OneDrive for you: the right licenses, the security settings Microsoft leaves off by default, backups of your mail and files, and help for your staff when something doesn't work. You get the full value of what you already pay for, without anyone in the office becoming the part-time Microsoft expert.
Microsoft 365 is powerful, but out of the box it's set up for convenience, not safety, and most small businesses pay for features they never turn on. Below: the settings that matter most, how the business plans differ, and how a move from another email system works.
Client results
Gulf Coast Children’s Advocacy Center · Nonprofit Cybersecurity
A child advocacy center gets serious security on a nonprofit budget.
Highly sensitive data on a nonprofit budget. Google Workspace for Nonprofits with two-step login, protection on every computer and staff training.
Read the case study →“They worked within our budget and made security a priority without disruption.”
“Flux Labs brought clarity and control to our Microsoft 365 environment. From user setup to Teams governance, everything just works now.”
How it works
Four simple steps
- Look We review how your Microsoft 365 is set up today and list what to fix.
- Fix We turn on the right security settings and clean up the clutter.
- Train We show your team how to use the tools in the way your business works.
- Support Help day or night, plus regular check-ins to keep things running well.
Why have us manage it?
Get everything you're already paying for
Microsoft 365 can do a lot, but out of the box many of its safety settings are off and most businesses only use a fraction of it. We set it up properly, keep it secure and help your team get the most from it, so it works for you instead of getting in the way.
What you get:
- New hires ready on day one, and access removed when people leave
- Professional business email through Outlook
- Safe file sharing and chat in Teams and SharePoint
- Automatic backups, with files kept as long as you need
- Updates handled for you
- Help meeting rules like HIPAA, FINRA and CJIS
What we manage
What's included
We take care of:
- Setting up accounts and making sure you only pay for licenses you use
- Moving your email over and keeping it safe
- Setting up Teams, including calls and phone numbers
- Organizing SharePoint so people can find files and only see what they should
- Setting up OneDrive so everyone's files are saved and synced
- Turning on Microsoft's built-in protection against viruses and scams
- Two-step login and rules on who can sign in from where
- Help desk support and training for your team
Who we help
For Florida businesses that want more from Microsoft 365
- Medical offices and clinics
- Construction and field teams
- City and county offices
- Law, accounting and finance firms
- Small and mid-sized businesses
- Schools
What our clients see
| What we measure | Before Flux Labs | After Flux Labs |
|---|---|---|
| Accounts using two-step login | < 40% | 100% |
| Emails not reaching people | Weekly | Resolved |
| Trouble finding files | Daily | Organized |
| Time to set up a new hire | 2+ hours | < 30 mins |
| Paying for unused licenses | Common | Cleaned up |
Local to Bay County
Microsoft 365 support close to home
Most Bay County businesses already pay for Microsoft 365, but many use only a fraction of it and leave important security settings off. We set it up properly, secure it and support your team as they use it.
That means two-step login on every account, email filtering, file sharing that doesn't leak, and someone local to call when Outlook, Teams or OneDrive stops cooperating.
- Security settings turned on Two-step login, sign-in rules and email protection set up correctly.
- Licenses that fit We review what you pay for and remove what you don't use.
- Backups beyond Microsoft Email and files backed up separately from Microsoft's own copies.
Security first
8 Microsoft 365 settings most businesses are missing
These are the first things we check in a new client's account. Most are free; they just aren't turned on.
- Two-step login for everyone Including the owner, the shared front-desk account and any old admin accounts.
- Old sign-in methods blocked Older email apps that skip two-step login are a favorite way in. We turn them off.
- Separate admin accounts Day-to-day accounts shouldn't have admin rights. Admin work uses a separate, extra-protected account.
- Alerts on forwarding rules Criminals in a mailbox quietly forward email out. We get alerted when a new forwarding rule appears.
- Outside sharing limits Decide who can share files outside the company, and whether links expire.
- Banners on outside email A label on email from outside the company makes fake "boss" emails easier to spot.
- Email domain settings SPF, DKIM and DMARC so nobody can send email pretending to be you.
- A real backup Microsoft keeps the service running, not your data. We back up mail, OneDrive, SharePoint and Teams separately.
Which plan
Microsoft 365 business plans, in plain English
The names change often, but the three main small business plans have stayed roughly the same. We help you pick per person, so nobody pays for more than they use.
| Plan | Includes | Good for |
|---|---|---|
| Business Basic | Email, Teams, OneDrive and SharePoint, with Word, Excel and Outlook in the browser and on phones | Staff who work mostly in a browser or on a phone |
| Business Standard | Everything in Basic plus the desktop Office apps on up to 5 devices each | Most office staff |
| Business Premium | Everything in Standard plus advanced security: device management, stronger sign-in protection, better email filtering and protection on every computer | Businesses that handle sensitive data, want stronger security or face cyber insurance questions |
Not sure what you're paying for now? We review licenses for every client every year and remove seats nobody uses.
Moving to Microsoft 365
How an email move works without losing a message
- Plan We list every mailbox, shared address and calendar, and pick a cutover date, usually a Friday evening.
- Copy in the background Old email, calendars and contacts are copied over while everyone keeps working.
- Switch the domain We point your email domain to Microsoft 365 after hours. New mail starts arriving there.
- Set up every device Computers and phones are connected to the new mailboxes, with a quick how-to for staff.
- Tidy up Leftover mail is copied, the old system is closed down and security settings are checked.
Frequently asked questions
What's included in your managed Microsoft 365 service?
We look after all of it: Outlook email, Teams, SharePoint, OneDrive, your licenses and your security settings such as two-step login. Our Panama City team also sets up new hires, removes people who leave, filters out spam and viruses, and backs up your email and files. You get it managed for you instead of wrestling with Microsoft's admin screens yourself.
How much does managed Microsoft 365 cost for a Panhandle business?
Most Bay County businesses pay a predictable monthly fee per person that covers licenses, management and support. The exact amount depends on which Microsoft plan you need and whether you add extras like Copilot or advanced security. We'll work it out with you on a call, with no surprise hourly charges.
Can Microsoft 365 Copilot and advanced security help our team?
Yes. We set up Copilot, Microsoft's AI assistant, so your staff can draft documents, summarize Teams meetings and work through numbers faster, with sensible limits on what it can see. We also turn on Microsoft's advanced protection, sign-in rules and encrypted email for medical, financial and other regulated businesses. Everything is set up around how your team actually works.
How fast can you help if our email or Teams goes down?
Usually within minutes. As a local Panama City team that already manages your account, we can restore access, recover deleted emails and fix email delivery without waiting in Microsoft's support line. You get people nearby who already know your setup.
Can you move us to Microsoft 365 from another email system?
Yes. We move email, calendars and files over from Google Workspace, older email servers and other providers, usually over a weekend so work isn't interrupted.
Do we need a backup if we use Microsoft 365?
Yes. Microsoft keeps the service running, but it doesn't protect you from deleted files, ransomware or a departing employee wiping data. A separate backup covers those cases.
Can you help our team use Teams and SharePoint?
Yes. We set up Teams and SharePoint around how your business shares files and offer short training so people actually use them.
Do you work with Google Workspace too?
Yes. Some of our clients run on Google Workspace instead, and we look after it the same way. See our Google Workspace page.