Manufacturing IT

A manufacturer keeps the office, the design desk and the shop floor on one network.

Client
Eastern Industries
Industry
Manufacturing
Services
Managed IT · Servers · Shop Floor Computers
Office to floor
Computers and servers looked after, front office to shop floor
4 areas
Office, design, inspection and shipping on one managed setup
24/7
Watching for break-in attempts on every computer

The Challenge

A manufacturer's computers aren't all desks and email. Eastern Industries runs design workstations for drawings, inspection and measuring stations hooked to precision equipment, computers on the shop floor and at shipping, office and accounting desks, and servers that hold the company's files and documents. Equipment-connected computers often run specialized software that can't simply be swapped out, and a computer down on the floor or at the inspection station holds up production, not just paperwork.

What We Did

Flux Labs looks after the whole operation as one setup. We keep the office, design, inspection, shop floor and shipping computers updated, protected and watched, and look after the servers that hold the company's shared files and document storage. Computers are watched around the clock for repeated failed sign-ins and other signs of someone trying to get in. Staff call our help desk for anything from a password reset to a blocked website, and we handle the planning when older computers need replacing without disturbing the equipment they run.

The result

What changed for Eastern Industries

The company's office, design desk, inspection stations, shop floor and shipping all run on one managed setup, watched day and night, with one local team to call when something stops.

Lessons for other manufacturers

  • Computers tied to production equipment need their own plan; they can't just be swapped out.
  • A computer down on the shop floor stops work, not just email.
  • Watch for failed sign-ins everywhere, including the plant.

Keep your production line connected.

On a 15-minute call we'll look at your setup and tell you what it needs.

Book a 15-minute call

Book a 15-minute call

A quick call about your business, your setup and what isn't working. If we're not the right fit, we'll say so.

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